PRIVACY POLICY
Effective Date: 18 Aug 2024
At ElectriCity Crew, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, book electrical services, engage with our blog, or purchase electrical and electronics gadgets and accessories. By using our services, you consent to the practices described in this policy.
1. Information We Collect
We may collect various types of information in connection with your interactions with our website, including:
- Personal Information: When you create an account, book an appointment, make a purchase, or subscribe to our newsletter, we may collect personal information such as your name, email address, phone number, billing address, shipping address, and payment information.
- Non-Personal Information: We may collect non-personal information about your interactions with our website, including your IP address, browser type, operating system, pages visited, and the time and date of your visit. This information helps us improve our website and services.
2. How We Use Your Information
ElectriCity Crew may use the information we collect for various purposes, including:
- To process and fulfill your orders and service bookings
- To communicate with you regarding your account, appointments, orders, and customer service inquiries
- To send you promotional materials, newsletters, and updates (you can opt out at any time)
- To improve our website, products, and services
- To analyze trends and user behavior to enhance user experience
- To comply with legal obligations and enforce our terms and conditions
3. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
- Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information. While we strive to protect your information, please note that no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
5. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- The right to access the personal information we hold about you
- The right to request correction of any inaccurate or incomplete personal information
- The right to request the deletion of your personal information
- The right to object to or restrict the processing of your personal information
- The right to data portability
To exercise these rights, please contact us using the information provided below.
6. Cookies and Tracking Technologies
ElectriCity Crew uses cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us recognize you and remember your preferences. You can choose to accept or decline cookies through your browser settings. However, declining cookies may affect your ability to use certain features of our website.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website with a revised effective date. We encourage you to review this policy periodically for any updates.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
ElectriCity Crew
Email: admin@electricitycrew.com.au
Phone: +61405374865
Address: 80 Renou St., East Cannington, WA 6107 Australia
Thank you for choosing ElectriCity Crew! We appreciate your trust and are committed to protecting your privacy.